PRIVACY POLICY

1. Introduction

Clearpath Investigative Services LLC ("Clearpath Investigations," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.theclearpathinvestigations.com) or engage our investigative services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

2. Information We Collect

2.1 Information You Provide Directly

When you submit a consultation request, contact form, or otherwise communicate with us, we may collect:

Full name and contact information (phone number, email address, mailing address)

Nature and details of your investigative inquiry

Payment and billing information when services are retained

Correspondence and communications you send us

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

IP address, browser type, and operating system

Pages visited, time spent on pages, and referring URLs

Device identifiers and general geographic location

Cookies and similar tracking technologies

2.3 Information From Third Parties

In the course of conducting authorized investigations, we may lawfully collect information about subjects from public records, court documents, licensed databases, and other legally permissible sources. This information is handled with strict confidentiality.

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiry and provide investigative services

To communicate with you about your case, including status updates and final reports

To process payments and maintain billing records

To comply with legal obligations, court orders, or law enforcement requests

To improve our website, services, and client experience

To protect the rights, property, and safety of our clients and our firm

4. Confidentiality of Client Information

Clearpath Investigations treats all client information with the highest degree of professional confidentiality. Your identity, the nature of your inquiry, and any information you share during an investigation will NOT be disclosed to any third party except:

With your explicit written consent

As required by applicable law, subpoena, or court order

To licensed sub-contractors bound by equivalent confidentiality obligations

In emergency situations where disclosure is necessary to prevent serious harm

We do not sell, rent, trade, or otherwise share your personal information with marketing companies or unrelated third parties.

5. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. All electronic communications containing sensitive case information are transmitted via encrypted channels. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Retention of Records

We retain client records and case files for a minimum of seven (7) years following the conclusion of an engagement, or as required by applicable law or professional licensing standards. After the retention period, records are securely destroyed.

7. Cookies and Tracking

Our website may use cookies to enhance your browsing experience and analyze website traffic. You may configure your browser to refuse cookies; however, some portions of the website may not function properly without them. We do not use cookies to track personally identifiable information beyond your session.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

9. Children's Privacy

Our services and website are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately and we will take steps to delete it.

10. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or request deletion of your personal information. To exercise any such rights, please contact us in writing at the information provided below. We will respond within 30 days.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with a revised effective date. Continued use of our services following any changes constitutes your acceptance of the updated policy.

12. Contact Us

For questions or concerns about this Privacy Policy, please contact:

Clearpath Investigative Services LLC

Phone: (505) 898-2693

Email: [email protected]

Website: www.theclearpathinvestigations.com

New Mexico